In the Spotlight With Kevin Green From Kevin Green Training
Tell Us About Your Role At Kevin Green Training
I am the owner of the business and responsible for all elements of it. That means I need to focus 'on the business' as I do delivering 'in it'. I am a facilitator of training courses and programmes in the areas of Sales, Service, Management and Leadership. As I only get paid for what I deliver, it is important to get myself in front of as many people as I can.
How Did The Business Start?
I used to be the Training Manager for Sales and Service for Churchill Insurance. One of the locations I was responsible for was its contact centre in Stockton. As an employer, Churchill was amazing with great people and great culture. After Churchill was acquired by RBS, I didn't ever feel the same about my work and believed I'd learned enough about myself to become self-employed. I requested voluntary redundancy and started my own training company, initially by purchasing a franchise operation but then going completely alone. It's been amazing and while some of the journey has been tough, I've never regretted it for one second.
What Are The Biggest Challenges To Your Business?
Achieving balance. I find that I give up most of my weekends to catching up on admin and / or putting together ideas for future programmes that need designing. This creeps into my family time which, unless you have some discipline and control over, can lead you to resenting the lifestyle a little. Knowing this and doing it has always been a big struggle for me. I also struggle to conceive of a plan where I could expand the business beyond its current size. I love what I do so much that it makes me highly content when perhaps I should be considering the next stage in its development and growth.
What Are Your Biggest Achievements For The Business?
Starting from nothing. Literally. No customers to being booked now with customers for weeks in advance. When I first launched I was also proud to gain entry into the North East's book of 'Who's Who' in Business. I also won contracts for delivery with Middlesbrough College and contracts with the Dept of Work and Pensions. They were big steps in the early years that I'm proud to look back on.
What Did You Want To Be When You Were At School?
From the age of 12, all I wanted to do was join the Army. I left school at 16, joined as a Junior Leader in the Royal Artillery and lasted just under 6 months! I missed home and my Mum!
What Was Your First Job?
After playing as a soldier for 6 months I got a job at an Insurance Company doing admin and filing for their claims department.
What Job Would You Like To Have Other Than Your Own And Why?
A few actually! I think a hospital porter. My wife is a clinical sister and I have huge admiration for the work she does but I don't have the technical skills or the brain power to have people's health placed in my hands so I'd like to spend time trying to put a smile on patients’ faces by wheeling them around and making their day a bit lighter.
I'd also love to drive a crane and a JCB digger. Simple... wanting to play with big boys toys!
What Do You Love Most About Working In The North East?
My work takes me all over the country though I find living in the North East and working with its people very rewarding. North Eastern people are friendly but straight talking which I appreciate. The North East also has a wide array of different business activity across the full spectrum of white and blue collar working life. It's rich in its diversity which makes doing business here and the people even more interesting.
What Do You Love Most About Living In The North East?
The fact that it still seems to be a successful, well kept secret! If you want shopping, we have the Metro Centre, if you want views, we have the Northumberland Coast and all the great sea side excursions that go with it. If you want city life then Newcastle is easily accessible and vibrant. If you like your footie then we have three big teams. It seems we have it all and it's all on your doorstep!
What Do You Do In Your Down Time Away From The Office?
The attempt at being healthy consists of going to the gym once a week on a Saturday morning. I love watching television and films so at home we have Netflix and Amazon prime so, while I don't get too much time to do it, I love getting in front of a movie or a great TV box set. As it also involves the TV, I'm a pretty good armchair sports fan, especially Match of the Day. Time after that is spent reading. Non-fiction, autobiographies are what do it for me.
What’s Your Number One Piece Of Advice For Anyone In Business?
Step back every now and then to acknowledge the difference that you make. In the busy 'ness' of what we do, it's too easy to get caught up in the urgencies of the world. It's important to gain and keep perspective and maintain the direction you originally went into business for in the first place.
A positive, enthusiastic man that sought to make a positive difference to everyone he met.
Would you like to take part in our 'In The Spotlight' series? If you think you stand out from the crowd please email us with the following information:
Your full name, the business or charity in which you are involved and why you would like to take part.
If selected we will be in touch to interview.